Privacy Policy Badak 178 –
Our Commitment to Protecting Your Data

Introduction – Why This Policy Matters

Badak 178 understands that trust is the foundation of every good relationship between a platform and its users. Whether you're registering an account, making a deposit via Touch 'n Go or GrabPay, or simply browsing our platform for the latest Malaysia Super League odds, you are entrusting us with your personal information.

This Privacy Policy is drafted in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and international data protection best practices. It transparently and clearly outlines:

• What personal information we collect from you as a Badak 178 user.
• How and why that information is collected and used in the operation of the platform.
• Who your information may be shared with and under what circumstances.
• The security measures we take to protect your data from unauthorised access.
• Your rights as a data subject and how to exercise them.

Personal Data We Collect

Badak 178 only collects personal data that is strictly necessary to operate the platform and provide you with the best service. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

How We Collect Your Data

Badak 178 collects your personal data through various channels, all in a lawful and transparent manner. The following are the primary ways data collection takes place:

• During Account Registration: When registering a new Badak 178 account, you are required to complete a registration form asking for your full name, email address, phone number, date of birth, and password. This information forms the basis of your account creation.
• During Identity Verification (KYC): For withdrawals exceeding RM500, or for new players making their first withdrawal, Badak 178 may request a copy of an identity document such as a MyKad for anti-money laundering compliance verification.
• During Financial Transactions: Information related to your payment method (such as the account holder name for Touch 'n Go, DuitNow, or Maybank2u) is collected to securely process deposits and withdrawals.
• During Platform Use: The Badak 178 system automatically records your gaming activity — including game types played, bet amounts, outcomes, and session duration — for operational and responsible gambling purposes.
• Through Cookies and Similar Technologies: Your web browser stores session cookies and user preferences so Badak 178 can recognise you when you return to the platform and deliver a personalised experience.
• Via Customer Support Services: When you contact the Badak 178 support team via live chat, email, or other channels, those conversations may be recorded for training and service quality improvement purposes.

Purposes for Using Your Personal Data

Badak 178 uses your personal data solely for legitimate and necessary purposes. The following outlines the specific ways in which your data is used:

• Operating and Managing Your Account: To create, verify, and maintain your Badak 178 player account — including processing logins, resetting passwords, and managing account preferences.
• Processing Financial Transactions: To securely and efficiently handle deposits and withdrawals via local e-wallets (TNG, GrabPay, Boost, ShopeePay), DuitNow, FPX, Maybank2u, and CIMB Clicks.
• Identity Verification and Legal Compliance: To meet KYC, AML (anti-money laundering), and other regulatory requirements applicable to the operation of a gambling platform.
• Enhancing Platform Security: To detect, investigate, and prevent fraud, account misuse, and other unauthorised activity that may compromise the safety of Badak 178 players.
• Service Communications: To send important account notifications such as deposit confirmations, security alerts, and policy updates that players need to be aware of.
• Responsible Gaming Programme: To monitor gaming patterns and identify players who may need support related to gambling addiction, in line with Badak 178's commitment to player well-being.
• Personalising Your Experience: To personalise the games displayed, promotional offers, and platform content based on your preferences and play history — such as recommending slots or showing relevant football odds.
• Marketing (with Consent): To send players who have opted in to marketing communications information about promotions, new bonuses, and special offers from Badak 178. You may withdraw this consent at any time.

Data Sharing with Third Parties

Badak 178 does not sell your personal data. However, in the course of operating the platform, we may need to share data with selected third parties in the following circumstances:

5.1 Payment Service Providers

To process your financial transactions, Badak 178 shares the necessary payment information with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and financial institutions (for DuitNow, FPX, Maybank2u, CIMB Clicks). All such providers are bound by strict confidentiality agreements and must comply with industry security standards.

5.2 Game Software Providers

The Badak 178 platform operates games from audited third-party software providers. These providers may receive the minimum technical data required to run the games, but do not receive players' full identity information.

5.3 Authorities and Law Enforcement

Badak 178 may be required to disclose player data to the relevant authorities where mandated by Malaysian law, court order, or official investigation. In such circumstances, we will notify the affected player in advance where legally permitted.

Cookies & Tracking Technologies

Badak 178 uses cookies and similar technologies to ensure the platform functions properly and to deliver a better user experience. The following are the types of cookies we use:

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Badak 178 platform.

Data Security Measures

Badak 178 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have in place include:

• Data encryption in transit using TLS 1.3 and SSL 256-bit protocols for all communications between your browser or app and Badak 178's servers.
• Encryption at rest for all sensitive data stored in Badak 178's databases.
• Role-based access control (RBAC) ensuring that Badak 178 staff can only access data necessary for their specific responsibilities.
• An intrusion detection system (IDS) and firewall that monitors incoming traffic in real time to identify and block suspicious activity.
• Two-factor authentication (2FA) is available to all player accounts and is mandatory for all internal Badak 178 administrative access.
• Independent security audits conducted periodically by accredited third-party cybersecurity firms.
• Mandatory data security training for all Badak 178 staff with access to systems containing player data.
• A clear incident response procedure to address any data breaches promptly, including notification to affected players within 72 hours.

Cross-Border Data Transfers

In certain situations, Badak 178 may need to process or store your personal data outside Malaysia — for example, when using international cloud services or sharing data with global game providers.

In all cases of cross-border data transfers, Badak 178 ensures that:

• The recipient country or organisation maintains a level of data protection equivalent to or higher than Malaysia's.
• Comprehensive data processing agreements (DPAs) have been signed with all recipient parties, binding them to strict data protection standards.
• All data transfers are conducted in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 and guidelines issued by the Personal Data Protection Commissioner.

Your Rights as a Data Subject

Under Malaysia's PDPA and Badak 178's commitment to player privacy, you have the following rights regarding your personal data:

To exercise any of the rights above, submit a written request to Badak 178's Data Privacy team at privacy@badak178.io. We will respond to your request within 14 business days.

Data Retention & Deletion

Badak 178 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required under Malaysian law. The following are general data retention guidelines:

• Active Account Data: For as long as your account remains active, and for 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: A minimum of 7 years, in accordance with Malaysian financial and tax regulatory requirements.
• Security Activity Logs: 2 years for security investigation and fraud detection purposes.
• KYC Records: 5 years after the business relationship ends, in accordance with AML requirements.
• Support Communication Logs: 2 years for quality control and historical reference purposes.
• Session Cookies: Automatically deleted when you close your browser.

Once the retention period expires, your data will be securely deleted or anonymised using industry-approved methods.

Children's Privacy & Minors

Badak 178 takes child protection extremely seriously. Our platform is NOT for individuals under 18 years of age. We do not knowingly collect personal data from children or minors.

Badak 178 encourages parents and guardians to use parental control software and to monitor their children's online activity to ensure they do not access gambling platforms.

Changes to This Privacy Policy

Badak 178 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, evolving legal requirements, or changes in how we operate the platform.

When significant changes are made, we will notify you via:

• Prominent notices on the Badak 178 platform homepage at least 14 days before any changes take effect.
• Email notifications to all registered players whose email addresses have been verified.
• An in-platform notification will be sent during your next login to Badak 178.

Your continued use of the Badak 178 platform after any Privacy Policy changes take effect constitutes your acceptance of the updated policy. All previous versions of this policy are archived and available upon request from our support team.

Contact Us – Data Privacy Enquiries

If you have any questions, concerns, or wish to exercise your privacy rights regarding personal data held by Badak 178, please reach out to us through the channels below. Our Data Protection Officer (DPO) team is ready to assist:

If you are dissatisfied with Badak 178's response to your privacy enquiry, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.